Politique de remboursement
Return, Refund, and Exchange Policy
At DiSandro Clothing, your satisfaction is our priority. We are dedicated to providing a seamless shopping experience. Please review our policy below for details on returns, refunds, and exchanges.
Items Eligible for Return or Exchange
We gladly accept returns or exchanges for the following items within seven days of receiving your order:
- Shirts
- Pants, skirts, and similar apparel
- Dresses and gowns
- Shoes
- Belts and suspenders
- Neckties and bow ties
- Cufflinks and tie clips
- Handkerchiefs and pocket squares
- Men’s accessories (e.g., wallets, bags)
- Women’s accessories (e.g., wallets, purses)
- Sweaters
- Full suits
- Suit jackets
- Winter and fall jackets
Items Not Eligible for Return or Exchange
For hygienic reasons, the following items are not eligible unless they arrive defective:
- Underwear
- Socks
- Bras
- Bathing suits
- Lingerie
- Stockings
Exchange Policy
We are happy to assist with size exchanges. To be eligible, the item must be:
- Unworn and in its original condition
- Returned with proof of purchase
Damaged or Defective Items
If you receive an item with a defect, such as a hole or tear, please contact us within 14 days at disandroclothing@gmail.com. Include your order details and photos of the issue. We will promptly work to resolve the matter.
Customer Support
Your satisfaction is important to us. If you have any questions or require assistance, our customer service team is here to help.
Refunds
Refunds will be issued once your returned order has been processed and returned. The refund will be credited to your original method of payment. In certain circumstances, an alternative form of payment may be used if necessary.